FAQ & size guide

Here are some of the most common questions we receive from our wholesale partners. If you can’t find the answer you’re looking for, feel free to contact us at sales@jerseycopy.com.

1. Ordering & MOQ

Q: What is your Minimum Order Quantity (MOQ)? A: We are very friendly to small businesses.

  • For Stock Items: No MOQ! You can order even 1 piece.
  • For Custom/Bulk Orders: We recommend at least 5-10 pieces to get the best shipping rate, but we accept mixed orders (different teams/sizes).

Q: Can I order a sample before placing a bulk order? A: Yes! We strongly encourage you to order a sample to check our fabric quality and printing details. Please contact us to arrange a sample shipment.

Q: Do you offer discounts for large orders? A: Absolutely. We offer tiered pricing. The more you buy, the lower the price per unit. Please contact our sales team for our latest Wholesale Price List.

2. Customization & Products

Q: Can I customize the jerseys with my own name and number? A: Yes. We provide professional heat-press printing for:

  • Player names and numbers (Official Font).
  • Personalized names and numbers.
  • Team badges and sponsor logos.
  • League patches (e.g., Champions League, Premier League).

Q: How do I wash the customized jerseys? A: To protect the printing:

  • Wash inside out.
  • Use cold water (below 30°C).
  • Do not tumble dry. Hang dry only.

Q: Are your sizes true to size? A: Our jerseys generally follow standard international sizing (S, M, L, XL, XXL).

  • Player Version: Slim fit (tighter). We recommend sizing up if you prefer a loose fit.
  • Fan Version: Regular fit. Please check our Size Chart on the product page for exact measurements.

3. Shipping & Payment

Q: How long does shipping take? A: It depends on the shipping method you choose:

  • Express (DHL/FedEx): 5-8 business days.
  • Standard Shipping: 10-15 business days.
  • Note: Customization may add 2-4 extra days to the processing time.

Q: Do you ship worldwide? A: Yes, we ship to almost every country in the world, including the USA, UK, Canada, Australia, and most European countries.

Q: What payment methods do you accept? A: We accept secure payments via:

  • PayPal (with Buyer Protection).
  • Credit/Debit Cards.
  • Western Union / Bank Transfer (for large bulk orders).

Q: Will I be charged customs duties? A: Usually, small packages pass through customs without issues. However, for large bulk orders, import duties may apply depending on your country’s regulations. These fees are the buyer’s responsibility.

4. After-Sales

Q: What if I receive a defective jersey? A: We have a strict Quality Control (QC) process. However, if there is a mistake (e.g., wrong spelling, damaged fabric), please take photos and contact us within 3 days. We will send a free replacement or issue a refund.

5. Products size guide

Scroll to Top